Insurance Claims

Each of our offices have engineers with considerable experience in dealing with the diagnosis and rectification of insurance related defects, e.g. subsidence, fire, flood, impact damage, etc.

Traditionally our commissions came from either the property owner, insurer or their appointed loss adjusters to investigate as appropriate, determine the extent of the necessary remedial work, prepare a specification and administer the repair scheme to completion.

These days, insurers are more likely to appoint their own in-house adjusters or pass the claim in its entirety to an external claims management company with delegated powers to settle. Where there has been a breakdown in relationships between the policyholder and the insurer or their claim management company or where there is an unusual or difficult set of circumstances preventing a ready-made analysis of the problem, we offer unbiased advice which can facilitate a resolution and often take over the running of the claim to a mutually satisfactory conclusion.

Our advices on engineering matters has also proved beneficial to insurers and loss adjusters dealing with liability claims.